The CLS360 was launched for both leadership and general management teams. After feedback was collected, each participant engaged one-on-one debriefs to explore their results in depth, gain insights and set goals. Coaching circles met regularly, focusing on developing behaviours highlighted in CLS360 findings such as involving teams in decisions, clarifying roles and building trust while tackling real workplace challenges. Workshops were delivered at key points in the program, bringing leaders together for hands-on learning, discussion and action planning.